Rewards
How Matter coins, gift cards, premium gifts, the Company Store and direct rewards work, and how rewards are billed.
By Sam and 1 other2 authors49 articles
- Kudos posted but the coins did not arrive
- Renaming coins and choosing a coin icon
- How Matter coins work
- Base currency for Matter coins
- Do I prepay for coins and rewards?
- How much is a Matter coin worth? Coin conversion rate (10 coins = $1)
- Coin monitoring system
- Sending Matter coins to a team member
- Giving coins to multiple team members
- Adding on coins to existing kudos and celebrations
- Setting default and custom coin allowances
- Assigning coins to a group of members
- Assigning coins to managers or leadership only
- Change coin allowances reset frequency
- Seeing team members' coin balances
- Adjusting team members' coin allowance
- Adjusting team members' coin balance
- Resetting earned coins and coin allowances
- Excluding members from giving or receiving coins
- What happens to coins when a member leaves Matter?
- Bulk add or remove coins
- The rewards store is empty or won't load
- Approving and declining reward requests
- How are rewards and reward links delivered?
- Automatically approve reward requests
- Redeeming Matter coins for rewards
- Can't redeem or use a prepaid Visa or Mastercard reward
- Rewards redemption history and reward statuses
- How to resend your reward to an email address
- Change your rewards delivery email address
- How to resend a direct reward