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Adjusting team members' coin balance

Admins can add or subtract coins from a team member's earned coin balance in the Matter web app, for example to reward an activity Matter does not track.

Written by Brett Hellman

Admins can add or remove coins from a member's earned balance in Settings, Members.

Who can use this: Workspace Owners and Admins on the Pro and Enterprise plans, or on any plan during the free trial. Works the same for Slack and Microsoft Teams workspaces.

For an overview of the whole feature, read the Rewards Guide.

Edit Earned Coins in the Members Section

  1. Open the Web App.

  2. Go to Settings, then the Members section.

  3. Find the team member via search or scrolling and click Edit next to their name.

  4. In the Coin Balance section, either adjust or clear the amount with the red X.

  5. Confirm changes by clicking Save.

Note: Earned Coins = How many coins a user has available to redeem for rewards.

The Edit Member page in Settings, Members in the Matter web app with the Earned Coins field highlighted

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