Matter

Discover the functionality of Matter coins, how they are earned, and how they can be used for rewards.

How Matter coins work

Learn that prepayment is not required for rewards. Charges occur only when rewards are redeemed.

Do I prepay for coins and rewards?

Learn how Matter coins convert to reward amounts, including the current conversion rates.

Matter coin conversion rate

Learn how to prevent users from gaming the coins and rewards system with coin monitoring limitations.

Coin monitoring system

Discover how to send Matter coins for giving kudos or feedback to a team member.

Sending Matter coins to a team member

Discover how to award coins to multiple team members at once in the kudos modal.

Giving coins to multiple team members

Learn how to add coins to existing kudos and celebrations to increase recognition for your team members.

Adding on coins to existing kudos and celebrations

Learn how to set default or custom coin allowances for team members to regulate coin distribution.

Setting default and custom coin allowances

Learn how to configure coin allowances to assign a custom coin allowance to a group of users.

Assigning coins to a group of users

Learn how to configure coin allowances to provide only managers and/or leadership with coins to give away.

Assigning coins to managers and/or leadership only

Discover how to change the reset frequency for team member coin allowances in Matter.

Change coin allowances reset frequency

Learn how to view and monitor the coin balances of your team members in Matter.

Seeing team members' coin balances

Discover how to adjust a team member's coin allowance.

Adjusting team members' coin allowance

Discover how to adjust a team member's earend coin balance, including adding or subtracting coins for specific activities.

Adjusting team members' coin balance

Learn how to reset earned coins and coin allowances for testing or adjustments.

Resetting earned coins and coin allowances

Learn how to add a custom coin allowance for specific team members who shouldn't have the ability to give away coins.

How to exclude specific users from having coins to give away

Learn how to handle terminated employees with an outstanding coin balance.

What happens to a user’s coins when they leave Matter?

Sam Lepak

Matter Coins

Create a custom design with text, images, and links

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