Redeeming Matter coins for rewards

To redeem Matter coins, open the Matter Home tab in Slack or the Matter tab in Microsoft Teams, click Redeem Reward, and pick a reward. Rewards start at 50 coins (10 coins = $1 USD) and are emailed to you once an admin approves the request.

Who can use this: Every member on the Pro and Enterprise plans, or on any plan during the free trial. Works the same for Slack and Microsoft Teams workspaces.

Matter coins can be redeemed for the following reward types:

For an overview of the whole feature, read the Rewards Guide.

To redeem a reward, head to the Slack Home tab or Microsoft Teams Matter tab and click on 🎁 Redeem Reward. This will redirect you to our rewards store where you can choose what you'd like to trade in your earned Matter coins for.

Once you select your reward, your Admin will receive your reward request for approval. Once your Admin receives and accepts this request, you will receive your reward via email.

Note: 10 Matter coins equal $1 USD, or one unit of the base currency your admin chose (see Base currency for Matter coins). So 250 Matter coins buy a $25 gift card, and the smallest rewards start at 50 coins ($5). Matter coins are not redeemable for cash. How much is a Matter coin worth?

Rewards are on the Pro and Enterprise plans and during the free trial; on Free and Basic the store shows an upgrade notice. Your admin can also turn rewards or a whole category off, some countries have fewer options (filter the store by your country), and a reward you cannot afford yet shows as unavailable until you have enough coins. The smallest rewards start at 50 coins. Disabling rewards and coins, Disabling reward types and categories, and Gift cards, donations, prepaid cards and monetary options

Nothing is sent until a Matter admin at your company approves the request. After approval, gift cards, reward links, prepaid cards, and PayPal or Venmo rewards usually arrive by email within a few minutes, from rewards@reward.tremendous.com or noreply@tangocard.com; allow up to 24 hours. Check spam and promotions, and if it still has not come, resend it yourself from Redemption History. Rewards redemption history and reward statuses

Related: Can't redeem or use a prepaid Visa or Mastercard reward and Automatically approve reward requests.