Companies often switch to Matter because our platform has built-in, automatic controls to prevent users from gaming the system. When users game the system, they may attempt to collude by sending all of their coins to other people in exchange for the same. This is a costly problem for many businesses and one that many engagement platforms avoid fixing because they earn profits on all the rewards redeemed.

To ensure fairness and authenticity, Matter includes a safeguard that we affectionately call the "too much love rule". This safeguard prevents users from abusing the system by implementing a coin limit that restricts how many coins a user can send to another user within a specific timeframe (e.g., monthly, weekly).

Once the coin limit is reached, Matter will still send the kudos, but without the coins. The kudos giver will receive a direct message explaining why the coins were not added. Optionally, you can specify which members (e.g., Matter admins) are notified when a coin monitoring event occurs. Admins and group managers are exempt from this coin monitoring rule.