Matter

Learn how the reward link works and how you can use it to offer your team members rewards.

How does the reward link work?

Understand how to approve or decline reward requests, managing the process efficiently for your team.

Approving and declining reward requests

Find out how rewards are automatically delivered via email or self-delivery for custom rewards.

How are rewards delivered?

Learn how to automatically approve reward requests in Matter to streamline the process for team members.

Automatically approve reward requests

Learn how to redeem Matter coins for various rewards, including virtual gift cards and donation options.

Redeeming Matter coins for rewards

Visit MyPrepaidCenter for troubleshooting issues with virtual prepaid cards.

Trouble redeeming or using a virtual prepaid VISA or Mastercard card?

Learn what each reward request status means and what to do when you're not sure about the reward.

Rewards redemption history and reward statuses

Learn how to resend a reward to an alternate email address if there are any issues with the initial delivery.

How to resend your reward to an email address

Learn how to change your Matter rewards delivery email address.

Change your rewards delivery email address

Sam Lepak

Brett Hellman

Rewards Redemption

Create a custom design with text, images, and links

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