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Bulk add or remove coins

Learn how to add or remove earned coins and coin allowances in bulk using the Excel upload template in Matter.

Written by Sam Lepak
Updated this week

Add or remove coins for multiple members at once using an Excel upload.

Use this feature to adjust:

  • Earned coins

  • Coin allowances

  • Or both at the same time

Adjustments update a member’s current balance — they do not overwrite it.


Step 1: Download the Template

  1. Open the Web App.

  2. Go to Settings, then the Rewards section.

  3. Under the Bulk Adjust Coins section, click the Download Template button.


Step 2: Update the “Members” Tab

Open the Members tab and enter values in the coin adjustment columns:

  • Earned Coins to Add

  • Earned Coins to Remove

  • Coin Allowance Coins to Add

  • Coin Allowance Coins to Remove


Step 3: Upload the File

  1. Save the file as .xlsx.

  2. Return to Bulk Adjust Coins section.

  3. Click Upload Completed Template and select your file.

Once uploaded, adjustments are applied to member balances.


Important File Notes

  • Do not modify the template structure, rename tabs, or change column headers.

  • Only enter positive whole numbers.

  • Leave fields blank if no change is needed.

  • You may also add an Internal Memo for admin reference (not visible to members).

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