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What is Matter?

Matter is an employee recognition and rewards platform for Slack and Microsoft Teams: kudos, Feedback Friday, Celebrations, Spot Awards, Challenges, QR Codes, coins and rewards, surveys and analytics.

Written by Brett Hellman

Matter is an employee recognition and rewards platform that runs inside Slack and Microsoft Teams. Teams use it to give kudos, celebrate birthdays and work anniversaries, run Spot Awards and Challenges, redeem coins for rewards, and listen to employees with surveys, without leaving the tools they already work in.

What Matter does

Recognition

  • Kudos: peer to peer recognition on kudos cards, with custom templates for your company values. Kudos guide

  • Feedback Friday: a weekly recognition ritual that Matter runs for you. Feedback Friday guide

  • Celebrations: automatic birthday and work anniversary posts. Celebrations guide

  • Spot Awards: formal awards with their own budgets, given by the people you choose. Spot Awards guide

  • Challenges: goal based incentives that pay out in coins. Challenges guide

  • QR Codes: let teammates, customers and guests give kudos with a scan. QR Codes guide

Rewards

  • Matter coins: members earn coins from recognition and redeem them for eGift cards, prepaid cards, donations, premium gifts and your own Company Store, including branded swag that Matter prints and ships. Rewards guide

  • Direct Rewards: send a reward straight to an employee, contractor or partner without coins. Direct Rewards

Surveys and feedback

Analytics and people data

  • Dashboards and exportable reports on recognition, rewards and engagement, with member properties, groups and segments to slice them. Analytics guide

  • HRIS integration: sync people data from your HR system. HRIS overview

Where Matter runs

Matter is installed in a Slack channel or a Microsoft Teams team, and members use it there. Admins manage settings, analytics and rewards in the Matter web app. See Installing Matter in Slack or Installing Matter in Microsoft Teams.

Plans

Matter has a Free plan with kudos and Feedback Friday, a Basic plan that adds Celebrations, QR Codes and analytics, a Pro plan that adds rewards and coins, Spot Awards, Challenges and the Company Store, and an Enterprise plan for larger organizations. Surveys and the HRIS integration are add ons. Every new workspace starts with a 14 day free trial of everything. See How much does Matter cost? and matterapp.com/pricing.

See it in action

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