To get started, we recommend watching our Matter Installation for Teams video guide. There are two parts to the installation:
Adding Matter to a Teams Channel
Installing and Pinning the Matter App for Everyone
A few important installation notes:
You can install Matter into a public/private team and a public channel, but not a private channel. This is due to Microsoft Teams restrictions.
Some organizations may have app installation restrictions. If this is the case, you'll need to contact your IT Administrator or Team Owner to install Matter. Additionally, you can refer to our Installation Support Guide.
If you'd like help, it's best to schedule your Teams Onboarding call.
Part 1: Adding Matter to a Teams Channel
Option #1: Direct Channel Installation
Go into the desired Teams channel.
Click the
+symbol at the top, next to Posts, Files, etc.In the search bar, type
Matterand select Matter.Click the Add button to install Matter in the channel.
Matter will confirm successful installation by sending a welcome kudos message in the channel.
Option #2: Teams App Store or Matterapp.com
Step 1 is dependent on your starting point.
From the Microsoft Teams app store, go to Apps.
From the web browser, go to Matterapp.com or Teams AppSource.
In the search bar, type
Matterand select Matter.Click the Add button to install Matter in the channel.
Matter will confirm successful installation by sending a welcome kudos message in the channel.
Part 2: Installing and Pinning the Matter App
Important Note: After completing step #1, you'll notice Matter will be added as an app to the far-left sidebar. By default, the Matter home tab is not installed for all users. Your Microsoft Teams admin will need to install and pin the Matter app home for all users.
There are several important benefits to having this completed:
Easy access to Matter will increase employee engagement
Customize the appearance to be company-branded
Employees can easily see their coin balance and redeem rewards
Instructions to Install and Pin the Matter App for Everyone
Have your Microsoft Teams admin install and pin the Matter app home for all users by creating an app policy.
Customize the Matter app home to reflect your company's brand and style. We'd recommend using company social profile assets (e.g., LinkedIn company logo and banner).
