Matter Employee Surveys are custom surveys you write yourself (or start from one of 30+ templates) and send to any group of people inside Slack or Microsoft Teams, anonymous or attributed, once or on a schedule, with coins for completing them and results you can read live or download.
Who can use this: Employee Surveys are part of the Surveys add on, available on any paid Matter plan and included in the free trial. Workspace Owners and Admins create and send surveys; anyone in the audience answers.
Employee Survey video guides
A short walkthrough of building a survey, sending it, and reading the results. Pick your platform.
Slack
Microsoft Teams
What are Employee Surveys?
Pulse Surveys ask questions from Matter's library on a schedule you set. Employee Surveys are the opposite: you choose the questions, the people, the timing, and the anonymity. Use them for an engagement survey, feedback on an event or a new policy, a manager check in, an exit survey, or anything else you would otherwise build in a form tool, with the difference that the survey arrives as a message in Slack or Teams and gets answered there.
Why Employee Surveys with Matter
Impossible to miss: the survey is delivered inside Slack or Teams with automatic reminders, which is why completion rates are far higher than an emailed link.
Coins for completing: attach a coin reward and participation climbs further.
Templates backed by research: 30+ ready made surveys on engagement, belonging and inclusion, onboarding, exit, and more, all editable.
Results you can act on: watch responses come in live, filter by groups and segments, and download everything to Excel.
How Employee Surveys work
1. Edit: title, description, and anonymity
Start from a template or a blank survey. Choose anonymous (the default; respondents can optionally leave their name) or attributed, where each answer is linked to the person.
➡️ Learn more: How to create an employee survey, Employee survey templates, Anonymous and attributed employee surveys
2. Build: the questions
Add text, multiple choice, agree or disagree, and eNPS questions, mark each as required or optional, and allow comments where you want them.
➡️ Learn more: Employee survey question types
3. Audience: who sends it and who gets it
Send it from your organization or from a named person, and send it to everyone, to channels, to member groups, or to specific people. Reminders to people who have not answered are automatic.
➡️ Learn more: Employee survey audience settings, Member Groups, Member Segments
4. Schedule: when it goes out and when it closes
Send now or on a date, run it once or on a recurring schedule, and close it on a date or when everyone has answered.
➡️ Learn more: Employee survey delivery, recurrence and closing
5. Wrap up: rewards and notifications
Add coins for each completed survey and choose who is notified as responses arrive. Then send.
➡️ Learn more: Rewards for survey completion
6. People answer in Slack or Teams
Each recipient gets a message with the title, description, whether it is anonymous, and any coin reward, and answers right there.
➡️ Learn more: Employee survey member experience
7. Read and share the results
Results update in real time in the web app. Filter by groups and segments, or download an Excel file with every response.
➡️ Learn more: Viewing and downloading employee survey results
Which Matter survey should I use?
Survey | Questions | Best for |
Matter's question library, which you can customize; anonymous by default | An ongoing read on engagement and eNPS | |
Employee Surveys | Yours, or a template; anonymous or attributed | A specific question, event, initiative, or group |
Matter's onboarding questions, sent on a timeline after a start date | New hires in their first months |
Terms to know
Anonymous survey: no identifying information is stored with answers. Respondents may add their name voluntarily.
Attributed survey: each response is linked to the person who gave it.
Sender: who the survey appears to come from, your organization or a named member.
Recurrence: a survey that re sends itself on a schedule, with results kept per run.
FAQs
Can respondents see each other's answers?
No. Only the sender and the people they choose to notify see results.
Can I send a survey to just one team?
Yes. Pick a member group, a channel, or individual people as the audience. See Member Groups.
Can I schedule a survey to repeat?
Yes. Set a recurrence when you schedule it. Employee survey delivery, recurrence and closing
Which plans include Employee Surveys?
Employee Surveys are included on any paid plan with the Surveys add on, and in every workspace during the free trial.
Still stuck? Email support@matterapp.com.