Matter

Learn how to enter in billing details / payment method for your Matter subscription.

How to upgrade your Matter subscription

Discover the payment methods accepted for billing Matter subscriptions.

Get information about when Matter bills for subscriptions and billing cycles.

Understand how Matter's subscription renewal process works.

Learn how to change your payment method for Matter subscriptions.

Learn what to do if your payment fails for your Matter subscription.

Learn how to read and interpret the details on your Matter receipt or invoice, including charges and payment information.

Find Matter's vendor and remittance details for payment processing.

Learn how to downgrade or cancel your Matter subscription by completing the form.

Learn how our billing and subscription work. 

Find out how Matter calculates user count for billing purposes.

Learn how billing works for multiple channels in one Matter workspace.

Discover how adding/removing members in Matter affects billing.

Learn about billing for rewards programs in Matter and how costs are managed.

Learn how prepaying for rewards eliminates fees and streamlines approval processes.

Use rewards prepay to avoid a 3% credit card processing fee and reduce frequent credit card transactions.

Policy for gift cards, donations, and prepaid card rewards.

Create a custom design with text, images, and links