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What happens at the end of the free trial?

When the free trial ends your workspace moves to the Free plan: kudos and Feedback Friday keep working, and premium features pause until you upgrade.

Written by Brett Hellman

When your 14 day free trial ends and you have not upgraded, your workspace moves to the Free plan automatically and nobody is locked out. You keep kudos and Feedback Friday, and the premium features you used during the trial (rewards and coins, Celebrations, Challenges, Spot Awards, QR Codes, surveys and analytics) pause until you upgrade.

How to upgrade

  1. Open the Web App.

  2. Click Upgrade Plan in the sidebar, or go to Settings, then Billing.

  3. Choose Basic or Pro, monthly or annual. Annual billing saves 50% on Basic and 25% on Pro.

  4. Enter your card details and click Submit Payment.

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