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How is the billing user count calculated?

Find out how Matter calculates user count for billing purposes.

Sam Lepak avatar
Written by Sam Lepak
Updated over 3 weeks ago

We only charge for team members that are in a Matter-connected Slack/Teams channel, not the entire workspace.

For example, if your workspace has 100 members, but only 20 are in your Matter channel, you would be billed for 20 channel members.

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