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How to upgrade your Matter subscription

Upgrade in the web app under Settings, Billing: choose Monthly or Annual, click Upgrade on a plan, optionally add Surveys, then click Submit Payment.

Written by Sam Lepak

To keep using paid features after the free trial, upgrade to Basic or Pro by adding a payment method.

Who can use this: Workspace Owners and Admins on every plan.

For everything on this topic, see the Plans and billing collection.

How to Add a Payment Method

  1. Open the Web App.

  2. Go to Settings, then the Billing section, and click Upgrade on the plan you want.

  3. Select the billing option: either Monthly or Annual.

  4. Check the box to include the Surveys add-on.

  5. Add in payment information below and click Submit Payment.

Upon successful payment, you'll receive a receipt/invoice to your email and be moved to the paid version with different visuals.

The Upgrade to Pro page in Settings, Billing in the Matter web app with billing options, Surveys add on and payment info highlighted

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