Matter

Install Matter in Slack in two parts: add the Matter app to your Slack workspace, then add it to any public, private, or shared channel in Slack.

Installing Matter in Slack

Add Matter to a private Slack channel by typing @MatterBot install in it, or create a Matter channel from the MatterBot Home tab and set it to private.

Adding Matter to a private Slack channel

Add or remove members by adding or removing them from the Matter-connected Slack channel. The web app syncs with Slack every 24 hours.

Adding and removing users to Matter in Slack

Matter works with Slack Connect. Each external organization must set Slack's Email Display to include people from external organizations they connect to.

Using Matter with Slack Connect

Turn on Require App Approval in Slack so only owners, admins, and people you choose can install or remove Matter. Kudos and rewards keep working as usual.

Control who can install or remove Matter in Slack

Move Matter to a new Slack channel without losing history: type @MatterBot transfer in the destination channel, pick the source channel, and click Transfer.

Transfer Matter to a new channel in Slack

Give Kudos missing from Slack's / menu? Usual causes: a shortcut conflict with another app, Matter not added on Enterprise Grid, or a stale install.

Matter slash commands not appearing in Slack

Matter missing from your Slack sidebar? Your workspace is still active. Open it through MatterBot, then set Slack to show all conversations so it stays visible.

Matter app disappeared from your Slack sidebar

Brett Hellman

Sam Lepak

Install Matter in Slack, control who can add it, move it to a new channel and fix common Slack issues.

Matter for Slack

Enterprise Grid lets Owners and Admins on the Enterprise plan connect Matter to unlimited Slack channels, each with its own settings, from one workspace.

Adding Matter to another channel on Slack (Enterprise Grid)

In Slack, join any public Matter channel by clicking Join Channel on the Matter Home tab. Bring in a colleague by adding them or sending them kudos there.

Joining Matter Slack channels

Uninstall Matter from Slack by deleting the channel, or keep it and remove only Matter in the web app. Uninstalling cancels billing and hides your history.

How to uninstall Matter from Slack

Auto-add new people to Matter in Slack by making your Matter channel a Slack default channel. Only Slack Owners and Admins can set it; it must be public.

How to automatically add people to Matter in Slack

Matter syncs the web app with your Slack channel every 24 hours, so new members appear the next day. Email support@matterapp.com for an urgent manual sync.

Slack channel members not showing in the Matter web app

Rename MatterBot in Slack: open Matter in the Slack Marketplace, go to Configuration, Bot User, click Edit, enter the new name, and click Save Changes.

How to change the Slack bot name for Matter

Add Matter to more Slack channels, add or remove members, join channels and uninstall.

Slack channels and members

Create a custom design with text, images, and links

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