With Matter's Enterprise Grid, you can connect Matter to as many Slack channels as you need, all managed from one central workspace, for example a company-wide kudos channel plus separate channels for each team or time zone. Enterprise Grid is part of the Enterprise plan, and once a workspace moves to Enterprise Grid it cannot move back to a single channel workspace.
Who can use this: Workspace Owners and Admins on the Enterprise plan. Slack only. Using Microsoft Teams? See Adding Matter to another team on Microsoft Teams (Enterprise Grid).
For an overview of the whole feature, read the Matter setup and rollout guide for Slack.
It empowers your people to share recognition and rewards cross-functionally or company-wide.
Enterprise Grid is designed to mirror how your company is structured and offers unlimited Matter-connected Slack channels, managed by one centralized workspace.
To learn more about Enterprise Grid, email hello@matterapp.com or schedule a time with us.
Note: Once you are moved to the Enterprise Grid, we are unable to move you back to the Single-Channel Workspace.
Matter Enterprise Grid Overview Video
How Companies Use Matter’s Enterprise Grid
Company-wide kudos channel and separate kudos channels for different team functions.
Separate channel settings (e.g., Feedback Friday, kudos, etc.) for teams separated by time zone or job function (e.g., #matter-design, #matter-engineering).
Separate channels for birthdays and/or work anniversaries.
Manage rewards, billing, etc. from one workspace.
Each Matter-connected Slack channel will have its own channel settings. In other words, its own Feedback Fridays, custom kudos, analytics, celebrations, etc.
Enterprise Grid Billing
Enterprise Grid billing is the unique aggregate number of channel members across all Matter-connected Slack channels. For example, one user in two different channels would be billed as one user.
Enterprise Grid Workspace & Channel Settings
There are two structural levels: 1) Workspace-Level. 2) Channel-Level. Multiple Matter-connected Slack channels will live under one Matter Workspace. Here are the respective settings for each.
Workspace-level: Rewards, Surveys, Billing, HRIS, Members, Groups, Properties, Segments, and some General settings.
Channel-level: Feedback Friday, Kudos, Celebrations, Members, Groups, and some General settings.
Matter-connected Slack Channel and Home Tab
Enterprise Grid Matter Workspace
In the image below, Enterprise Grid is the Workspace-level. #company-wide-kudos, #finance-department-kudos, and #sales-department-kudos are all at the Channel-level.
