Matter's Slack Integration requires a channel for Matter to post public kudos and Feedback Friday messages. Due to Matter's Slack permissions, the app can only see public channels in your Slack workspace when going through the Connect Existing Channel onboarding flow.
Who can use this: Workspace Owners and Admins on every plan. Slack only.
For an overview of the whole feature, read the Matter setup and rollout guide for Slack and Microsoft Teams. Related articles: Adding and removing users to Matter in Slack and Installing Matter in Slack.
Option 1: Add Matter to a Private Channel (Direct Installation)
Go to the existing private channel.
Type
@MatterBotinstall into the channel.Slack will prompt you to invite MatterBot to the channel. Hit Invite Them.
Once invited successfully, MatterBot will send a welcome kudos in the channel.
Option 2: Add Matter to a Private Channel (Change Channel from Public to Private after Installation)
Inside Slack, go to Apps > MatterBot
In the Home tab (click View All Channels first if it's shown), click the New Matter Channel button.
Name your channel (e.g., #matter, #kudos).
Click Next and the channel will be set up.
Go into the created channel and set it to private (Slack instructions).
Note: Adding Matter through the Integrations Tab will NOT allow you to use Matter in the private channel. If you've done this, follow the steps above to re-add Matter in the private channel.
