You can move your existing Matter installation to a new Slack channel without losing any history. Create the destination channel, type @MatterBot transfer there, then pick the source channel and click Transfer.
Who can use this: Workspace Owners and Admins on every plan. Slack only. Using Microsoft Teams? See Transfer Matter to a new channel in Microsoft Teams.
For an overview of the whole feature, read the Matter setup and rollout guide for Slack. Related articles: Matter slash commands not appearing in Slack and Control who can install or remove Matter in Slack.
Before you start
Identify two channels:
Source Channel: the channel where Matter is currently installed.
Destination Channel: the channel you want to transfer your existing Matter installation to. The destination channel needs to exist before you start the transfer.
Once you've identified your source channel and created your destination channel, follow the steps below.
Transfer Matter to the new channel
Go to the destination channel and type
@MatterBot transfer. If@MatterBothas not already been added to the channel, invite@MatterBotfirst.
Click Start Channel Transfer.
Select your existing Matter channel (the source channel) and click Continue.
Confirm your source channel and destination channel are correct, then click Transfer to complete the transfer.
To control who can add or remove Matter in your Slack workspace, read Control who can install or remove Matter in Slack.
Confirm the transfer worked
Send a kudos in the destination channel. If the transfer was successful, you'll see the kudos appear in the destination channel.