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How are rewards and reward links delivered?

Gift cards, reward links, prepaid cards and PayPal or Venmo funds arrive by email from Tango or Tremendous. Donations go to the charity you pick.

Written by Brett Hellman

Depending on the reward type, rewards may be automatically delivered or require internal self-delivery.

For an overview of the whole feature, read the Rewards Guide. Related articles: Automatically approve reward requests and Approving and declining reward requests.

For gift cards, prepaid cards, and reward links, the reward delivery email will contain step-by-step instructions for redemption. For monetary options, enter the PayPal account email address or the Venmo account phone number to receive respective funds.

Gift Cards Delivery

In most countries, a gift card reward is delivered as a reward link rather than a specific card. The link opens our partner's reward catalog (Tango), where you choose the gift card or charitable donation you want for that amount. It is one extra step between the reward email and the card itself.

A reward link gift card reward in the Matter rewards store

Charitable Donations Delivery

Automatically delivered to the charity of choice.

Premium Gifts

You will receive shipping and tracking information for the requested item.

Custom Company Rewards Delivery

Companies are responsible for delivering/fulfilling custom company reward requests. That’s why there is no associated cost/charge with this reward type.

Gift Card Delivery Example

A gift card reward email from Tango

Monetary Option Delivery Example

Redeeming a PayPal monetary option in the rewards store
Entering a PayPal account email to receive the payout
The PayPal reward delivery email
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