Matter

Sam Lepak

Brett Hellman

Learn how to send pulse, eNPS, onboarding, and custom employee surveys inside Slack or Teams!

Surveys

Everything you need to know about Pulse and eNPS Surveys!

Pulse Survey Guide

Learn how to gather continuous, real-time feedback on employee sentiment and engagement.

Pulse Surveys

Learn how to adjust the settings for pulse surveys, including customization options.

Pulse survey settings

Explore the questions included in pulse surveys to gauge employee sentiment.

Pulse survey questions

Understand the member experience when participating in a pulse survey.

Pulse survey member experience

Learn whether pulse surveys maintain participant anonymity in Matter surveys.

Are pulse surveys anonymous?

View the complete list of pulse survey questions and their categories.

List of pulse survey questions, categories, and subcategories

Understand why Matter’s Pulse Surveys are preferable over using Google Forms.

Why Pulse Surveys versus Google Forms?

Find out why Matter uses a 5-point scale for eNPS rather than an 11-point or 4-point scale.

Why a 5-point eNPS and not an 11-point or 4-point eNPS?

The Basics

Learn how to calculate and interpret pulse survey engagement scores.

Pulse Survey Engagement Score

Discover how to measure employee engagement through the eNPS survey method.

Employee Net Promoter Score (eNPS)

Discover how to measure participation rates for pulse surveys in Matter.

Pulse Survey Participation Rate

Pulse Survey Metrics

Everything you need to know about Employee Surveys!

Employee Survey Guide

Learn how to automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards.

Employee Surveys

Step-by-step guide to create an employee survey.

How to create an employee survey

Choosing between an anonymous and attributed employee survey.

Anonymous and attributed anonymity settings

Explore the different question types and options available for employee surveys.

Question types and options

Learn how to effectively set the sender and recipients for your employee surveys to enhance relevance and engagement.

Audience settings

Learn how to set delivery, recurrence and closing options for employee surveys.

Delivery, recurrence, and closing options

Learn how to increase survey participation by offering Matter Coin rewards for completed employee surveys.

Rewards for survey completion

Learn how to view and download real-time results for employee surveys.

Viewing and downloading survey results

Learn about the member experience in employee surveys, including notification timing, anonymity settings, and Matter Coin rewards.

Custom survey member experience

Discover how to quickly launch effective surveys with Matter's 30+ science-backed employee survey templates covering a wide range of topics.

Survey templates

Everything you need to know about Onboarding Surveys!

Onboarding Surveys Guide

Learn how to send automate onboarding surveys in Slack or Teams.

Onboarding Surveys

Step-by-step guide to create an onboarding survey.

Creating an onboarding survey

Configure onboarding survey delivery time, survey anonymity, communication, notifications, and rewards for survey completions.

Onboarding survey settings

Learn how to view and download real-time results for onboarding surveys.

Viewing and downloading onboarding survey results

Understand the member experience when participating in an onboarding survey.

Onboarding survey member experience

Learn how to calculate and interpret onboarding effectiveness score.

Onboarding Effectiveness Score

Discover how to measure completion rates for onboarding surveys.

Onboarding Survey Completion Rate

Onboarding Surveys Metrics

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