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Running into issues installing Matter in Teams? This guide is for you &/or your IT Admin. Read on for a list of common issues and solutions.

Microsoft Teams installation support guide

Running into issues getting Matter notifications in Teams? This guide is for you &/or your IT Admin.

Enabling notifications on Microsoft Teams

Learn to adjust Microsoft Teams notifications to stay updated on Matter activity.

Adjusting your Microsoft Teams notifications for Matter

Learn how to troubleshoot using Matter in Microsoft Teams

Bot is disabled in Microsoft Teams for Matter

Microsoft will often ask for client log files to help them diagnose bugs with Teams. Here's how to collect your Teams client log files.

How to generate Microsoft Teams logs for troubleshooting

If Matter doesn't appear when you search the Teams app store, your organization's Teams admin settings likely need to allow it.

Matter isn't showing in the Microsoft Teams App Store

Learn how to prevent users from adding Matter to new Microsoft Teams channels within your non-Enterprise Grid workspace.

Control who can add Matter to Microsoft Teams channels (Non-Enterprise Grid)

Brett Hellman

Sam Lepak

Having trouble getting Teams to work perfectly? These articles can help.

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