We’ve designed Pulse Surveys thoughtfully and intentionally to be best-in-class to help you keep a pulse on your organization. Google Forms can be a good start, but here’s how we help you take it to the next level…
For an overview of the whole feature, read the Pulse Survey Guide.
Science Behind Pulse Surveys
Matter’s Pulse Surveys, 108 questions and 10 engagement categories, and 27 subcategories, were researched and built by experts in Human Resources and the world of work. All questions were analyzed and validated for content and wording.
Avoid Survey Fatigue
People often become fatigued during the survey or even before. A few ways that Matter’s Pulse Surveys avoid survey fatigue include:
Consistent Response Scale: Using one response scale (the Agree/Disagree Likert scale) means people do not have to learn a new scale each time, which reduces fatigue.
Proper Frequency & Question Amount: Asking the right amount of questions based on the survey frequency. Survey frequencies include: Weekly, Bi-Weekly, Monthly, Bi-Monthly, and Quarterly, and you can choose 1 to 20 questions per survey (3 by default).
Avoiding Similar Questions: Each survey draws questions at random from a 108-question library and spreads them across categories, so recipients rarely see the same question twice in a short period.
Works Where You Work, Automatically in Slack or Teams
Organizations have a hard enough time getting their employees to log in to their HRIS system to view their paycheck. Having Pulse Surveys in Slack or Teams reduces any need to log in to or learn a separate tool, subsequently increasing the survey visibility and completion rate.
Integrated with Employee Rewards
Matter's integrated rewards let you reward survey completions with Matter coins automatically. Coin rewards usually raise participation and speed up responses. Matter coins can be redeemed for gift cards, donations, custom company rewards, and more.