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Why Pulse Surveys versus Google Forms?
Why Pulse Surveys versus Google Forms?
Sam Lepak avatar
Written by Sam Lepak
Updated over a week ago

We’ve designed Pulse Surveys thoughtfully and intentionally to be best-in-class to help you keep a pulse on your organization. Google Forms can be a good start, but here’s how we help you take it to the next level…

Science Behind Pulse Surveys

Matter’s Pulse Surveys, 100 questions and 10 engagement categories, and 26 subcategories, were researched and built by experts in Human Resources and the world of work. All questions were analyzed and validated for content and wording.

Avoid Survey Fatigue

People often become fatigued during the survey or even before. A few ways that Matter’s Pulse Surveys avoids survey fatigue include:

  1. Consistent Response Scale: Using the same response scale (Agree/Disagree Likert scale) to remove comprehension of scoring fatigue.

  2. Proper Frequency & Question Amount: Asking the right amount of questions based on the survey frequency. Survey frequencies include: Weekly = 3 questions, Bi-Weekly = 6 questions, Monthly = 12 questions.

  3. Avoiding Similar Questions: Survey recipients will not see the same question twice in a 90-day period. Using a 100-question library, it’s even more likely that they won’t receive the same question in 6 months.

Works Where You Work, Automatically in Slack or Teams

Organizations have a hard enough time getting their employees to login into their HRIS system to view their paycheck. Having Pulse Surveys in Slack or Teams reduces any need to log in to or learn a separate tool, subsequently increasing the survey visibility and completion rate.

Integrated with Employee Rewards

Matter is the only company that has an integrated Rewards platform that allows you to automatically reward survey completions with Matter coins. This has been shown to increase participation rates and response times by 35%. Matter coins can be redeemable for gift cards, donations, custom company rewards, etc.

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