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Managing multiple emails on your Matter account

Add a work or personal email to your Matter account, verify it, and choose the primary email Matter uses for notifications, in Settings, Account in the web app.

Written by Brett Hellman

Your Matter account can have more than one email address. Add and manage them in the web app under Settings, Account.

Why add a second email

  • Add your work email to use Matter with your team in Slack or Microsoft Teams.

  • Add a personal email so your kudos and feedback history stays with you if you change jobs.

  • Choose a primary email. That is where Matter sends notifications and feedback requests.

How to add or change emails

  1. Open the Matter web app and go to Settings, then Account.

  2. Type the address in the Enter a new email field and click Add.

  3. Open the verification email Matter sends and confirm the address. Unverified emails show a Resend email option until you do.

  4. To change which address receives notifications, click Make primary next to it.

  5. To remove an address, click the X next to it. The primary email cannot be removed; make another address primary first.

Signing in with a different account than the one invited to a workspace? Accepting the invite links that email to the workspace, so add the email you want to use here first.

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