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Premium Gifts

Members can redeem Matter coins for 5,500+ Premium Gifts from 500+ brands, with shipping and taxes included in the coin cost. US recipients only for now.

Written by Brett Hellman

Premium Gifts make employee recognition more meaningful by allowing team members to redeem their Matter coins for high-quality, physical products from top brands.

Who can use this: Every member on the Pro and Enterprise plans, or on any plan during the free trial. Workspace Owners and Admins turn Premium Gifts on in Settings, Rewards. Works the same for Slack and Microsoft Teams workspaces.

For an overview of the whole feature, read the Rewards Guide.

With over 5,500+ gifts across 500+ brands, Premium Gifts help transform everyday recognition into something tangible, memorable, and personal.


Why Use Premium Gifts?

Premium Gifts help teams:

  • Make recognition more personal with meaningful, customizable rewards

  • Increase engagement by offering desirable, high-quality products

  • Motivate performance through tangible incentives

  • Enhance company culture with memorable reward experiences


Available Gift Categories

Employees can choose from a wide variety of categories, including:

  • Tech: Apple, Bose, Garmin

  • Wellness / Beauty / Food: Therabody, HydroFlask, Brightland

  • Home / Lifestyle: Le Creuset, Dyson, YETI

…and hundreds more across additional categories.


Pricing, Shipping & Taxes

  • Shipping is included in the coin cost (most items ship free).

  • Taxes are included in the coin cost.

This means the coin value you see reflects the full cost of the item, with no unexpected charges during redemption.


How to Enable Premium Gifts (Admin Guide)

To enable Premium Gifts for your workspace:

  1. Open the Web App.

  2. Go to Settings, then the Rewards section.

  3. Under the Categories section, there is the option to enable/disable the category.

The reward Categories toggles in Settings, Rewards with Premium Gifts turned on

Once enabled, employees will see Premium Gifts as a redemption option.

Note: Currently available for recipients in the United States. Additional regions may be supported in the future.


Send Premium Gifts via Direct Rewards

Use Direct Rewards to send Premium Gifts to employees or externally to external partners, freelancers, contractors, etc.

The Category step of a direct reward with Premium Gifts selected

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