There are two workspace levels when it comes to the Enterprise Grid:
Workspace-level
Channel-level
Who can use this: Workspace Owners and Admins on the Enterprise plan. Works the same for Slack and Microsoft Teams workspaces.
For everything on this topic, see the Workspace admin collection. Related articles: How to disable email activity notifications for all members and Adding and updating Workspace Owners and Admins.
Workspace-level supersedes Channel-level. For example, if someone is an Owner/Admin of the Workspace-level, they will automatically have Admin access to each Channel-level permission.
Enterprise Grid Member Permissions
Workspace-level
Owner: All Admin permissions and ability to delete Matter channel.
Admin: Full access to all settings, analytics, rewards, and billing.
Member: Access based on whether they’re currently in the Matter channel.
Channel-level
Channel-Admin: Full access to channel settings.
Member: Access based on whether they’re currently in the Matter channel.
Member Permission Details
By default, the team member who adds Matter to Slack/Teams first will become the Owner of the Workspace-level. Subsequently, the team member who adds Matter to additional Slack/Teams channels will become the respective Channel Admin at the Channel-level.
Any additional team members added will have a Member permission level.
Each Workspace-level can only have 1 Owner.
Workspace-level and each Channel-level can have unlimited Admins.
Add / Update Workspace-Level Member Permissions
Open the Web App.
Go to Settings.
Then the Members tab.
Find the team member via search or scrolling and click Edit.
On the member’s page, select the appropriate Member Permission and then hit Save.
Add / Update Channel-Level Member Permissions
Open the Web App.
Go to Matter Channels, then Channel Settings Icon.
Then the Members tab.
Find the team member via search or scrolling and click Edit.
On the member’s page, select the appropriate Member Permission and then hit Save.
