Skip to main content

How to disable email activity notifications for all members

Turn off email activity notifications for all members in Settings, General by choosing Disabled. Reward redemption emails and comments still go out.

Written by Brett Hellman

Email Activity Notifications allow members to receive updates from Matter via email. If you'd prefer for all members in your workspace to not receive these emails, you can disable them in your workspace settings.

Who can use this: Workspace Owners and Admins on every plan. Works the same for Slack and Microsoft Teams workspaces.

For everything on this topic, see the Workspace admin collection.

Steps to Disable Email Activity Notifications

  1. Open the web app.

  2. Go to Settings, then the General section.

  3. Scroll down to locate Email Activity Notifications:

    • You will see two options: Enabled and Disabled.

    • Select Disabled to stop all members from receiving activity notifications via email.

  4. To confirm your changes, click Save.

Note: Disabling Email Activity Notifications does not affect reward redemption emails and comments, which will continue to be delivered via email.

The Settings page in the Matter web app with the General card highlighted under Account
The Email Activity Notifications setting in Settings, General in the Matter web app set to Disabled

Did this answer your question?