On the Enterprise plan, you can connect Matter to as many Microsoft Teams teams as you need, all managed from one central workspace (Matter calls this Enterprise Grid), for example a company-wide kudos team plus a Matter channel in each department's team. Enterprise Grid is part of the Enterprise plan, and once a workspace moves to Enterprise Grid it cannot move back to a single channel workspace.
Who can use this: Workspace Owners and Admins on the Enterprise plan. Microsoft Teams only. Using Slack? See Adding Matter to another channel on Slack (Enterprise Grid).
For an overview of the whole feature, read the Matter setup and rollout guide for Microsoft Teams.
Enterprise Grid is designed to mirror how your company is structured and offers unlimited Matter-connected Teams channels, managed by one centralized workspace.
To learn more about Enterprise Grid, email hello@matterapp.com or schedule a time with us.
Note: Once you are moved to the Enterprise Grid, we are unable to move you back to the Single-Channel Workspace.
Matter Enterprise Grid Overview Video
How Companies Use Matter’s Enterprise Grid
Company-wide kudos channel and separate kudos channels for different team functions.
Separate channel settings (e.g., Feedback Friday, kudos, etc.) for teams separated by time zone or job function (e.g., Matter Design, Matter Engineering).
Separate channels for birthdays and/or work anniversaries.
Manage rewards, billing, etc. from one workspace.
Each Matter-connected Teams channel will have its own channel settings. In other words, its own Feedback Fridays, custom kudos, analytics, celebrations, etc.
Enterprise Grid Billing
Enterprise Grid billing is the unique aggregate number of channel members across all Matter-connected Teams channels. For example, one user in two different channels would be billed as one user.
Enterprise Grid Workspace & Channel Settings
There are two structural levels: 1) Workspace-Level. 2) Channel-Level. Multiple Matter-connected Teams channels will live under one Matter Workspace. Here are the respective settings for each.
Workspace-level: Rewards, Surveys, Billing, HRIS, Members, Groups, Properties, Segments, and some General settings.
Channel-level: Feedback Friday, Kudos, Celebrations, Members, Groups, and some General settings.
Matter in Multiple Teams Channels
Enterprise Grid Matter Workspace
In the image below, Enterprise Grid is the Workspace-level. Company Wide Kudos, Finance Department Kudos, and Sales Department Kudos are all at the channel level.
