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Enterprise Grid: control who can add Matter in Slack and Microsoft Teams

On Enterprise Grid, limit who can add Matter to new Slack or Microsoft Teams channels in Settings, General: All Members, Admins Only, or No Members.

Written by Brett Hellman

On Enterprise Grid, Workspace Owners and Admins can limit who adds Matter to a new Slack or Microsoft Teams channel: in the web app open Settings, General, Channel Creation Permissions and choose All Members, Admins Only, or No Members. This prevents unwanted new channels that can affect billing.

Who can use this: Workspace Owners and Admins on the Enterprise plan. Works the same for Slack and Microsoft Teams workspaces.

For everything on this topic, see the Workspace admin collection.

By default, everyone can create new Matter channels, but you can change this to Admins Only or No Members.

Note: This setting is only available for Matter Enterprise Grid workspaces.

Edit Channel Creation Permissions

  1. Open the Web App.

  2. Go to Settings, then the General section.

  3. Scroll down to the section Channel Creation Permissions.

  4. Select the appropriate permission type:

    1. All Members

    2. Admins Only

    3. No Members

  5. Click the Save button to confirm changes.

The Channel Creation Permissions setting in the Matter web app with All Members, Admins Only and No Members options

Message to Non-Authorized User Who Tries to Install Matter

If a non-authorized user tries installing Matter in a new channel, they will receive the following error message.

A MatterBot message in Slack saying Matter can not be installed because admins restricted who can create Matter channels

A Matter message in Microsoft Teams saying Matter can not be installed because admins restricted who can create Matter channels

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