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Submitting a challenge claim

Submit a challenge claim in the web app: under Challenges, click Claim, write a Claim Explanation of 3+ characters and, if required, add a file up to 2MB.

Written by Brett Hellman

When creating a challenge, the Matter admin has the option to require team members to submit evidence as part of their claim submission.

Who can use this: Every member on the Pro and Enterprise plans, or on any plan during the free trial. Works the same for Slack and Microsoft Teams workspaces.

For an overview of the whole feature, read the Challenges Guide.

If enabled, users must submit a file (2MB max) with their challenge claim. This file is typically an image, a PDF, etc. Award Manager(s) have the ability to download this file to review when determining whether to approve or decline a challenge claim.

Submitting a Challenge Claim in the Web App

  1. Open the Web App, and go to Challenges.

  2. Under the respective challenge, click Claim.

  3. Then add in a Claim Explanation (minimum 3 characters).

  4. If required, upload Claim Evidence (e.g., image, PDF, etc.).

  5. When the submission is ready, click Claim.

The Challenges page in the Matter web app showing available challenges, each with a Claim button
The challenge claim dialog with a field to explain how the challenge was completed and a Claim Evidence upload

Related: Sharing a challenge and Approving or declining a challenge claim.

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