Challenges are a powerful way to encourage engagement, reinforce company values, and reward meaningful action. Here’s how to create a challenge in just a few steps.
Who can use this: Workspace Owners and Admins on the Pro and Enterprise plans, or on any plan during the free trial. Works the same for Slack and Microsoft Teams workspaces.
For an overview of the whole feature, read the Challenges Guide.
1. Open the Challenge Builder
Open the Web App.
Go to Awards Manager, then the Challenges section.
Click the Create Challenge button or edit a preloaded challenge.
2. Build Your Challenge
Part 1: Challenge Details
Name: Make it clear and action-oriented (e.g., "Walk 10,000 Steps").
Description: Explain what participants should do and why it matters.
Image: Add a fun or branded image to make your challenge stand out (2MB max).
Rewards (Recommended): Optionally, set how many coins are awarded for successful claims.
Part 2: Challenge Configurations
Evidence: Decide if users must upload a file (e.g., image or PDF).
Successful Claims Available: Limit how many people can successfully claim.
Maximum Claims Per User: Limit how often one person can complete it.
Award Manager(s): Choose who can review claims (they don’t need to be Matter Admins).
Award Manager(s) Notifications: Optionally, Award Manager(s) can be notified in Slack/Teams when a claim is submitted.
Part 3: Challenge Scheduling
Start Date: Choose whether the challenge starts immediately or at a specific time and date.
End Date: You can run the challenge indefinitely or set an end date.
Part 4: Confirm Details and Save
Review the Challenge Award Details and click Save Challenge. Your challenge will now appear in the Manage Challenges list, either in Scheduled or Active status, depending on the start date.
Related: Default challenge examples and Sharing a challenge.