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Adding and updating Workspace Owners and Admins

Outside Enterprise Grid, each Matter workspace has one Owner and unlimited Admins. Change permissions in the web app under Settings, Members, then Edit.

Written by Sam Lepak

Each Matter workspace has one Owner and unlimited Admins. To change someone's permission, open the web app, go to Settings, then Members, click Edit next to them, and choose Owner, Admin, or Member.

Who can use this: Workspace Owners and Admins on every plan. Works the same for Slack and Microsoft Teams workspaces.

For everything on this topic, see the Workspace admin collection.

Matter Member Permissions

  • Owner: All Admin permissions and ability to delete Matter channel.

  • Admin: Full access to all settings, analytics, rewards, and billing.

  • Member: Access based on whether they’re currently in the Matter channel.

Member Permission Details

  • By default, the person who adds Matter to Slack/Teams will become the Owner. Any additional team members added will have a Member permission level.

  • Each Workspace can only have 1 Owner. The Owner can hand ownership to another member; see Transfer ownership below.

  • Workspaces can have unlimited Admins.

Add / Update Matter Workspace Member Permissions

  1. Open the Web App.

  2. Go to Settings, then the Members section.

  3. Find the team member via search or scrolling through the pages and click Edit.

  4. Select the appropriate Member Permission and then hit Save.

The Edit Member page in the Matter web app with the Member Permission options Owner, Admin and Member highlighted

Transfer ownership

Only the current Owner can transfer ownership, and there is always exactly one Owner. Open the Web App, go to Settings, then Members, open the member who should take over, choose Owner under Member Permission, and confirm. They become the Owner and you become an Admin. If the Owner has already left the company and nobody can sign in as them, email support@matterapp.com from a company address with the workspace name and who should become Owner, and we will transfer it for you.

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