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How to cancel a continuous feedback request?

Cancel a recurring feedback request in the web app: go to Feedback, click Request Status, then the three dots next to the request, and Cancel Request.

Written by Brett Hellman

To cancel a recurring feedback request, open the web app, go to Feedback, click Request Status, then click the three dots next to the request, and choose Cancel Request.

Who can use this: Every member on the Pro and Enterprise plans, or on any plan during the free trial, once an admin turns on performance feedback.

For an overview of the whole feature, read the Performance Feedback Guide.

Canceling Recurring Feedback Request

  1. Open the Web App.

  2. Go to Feedback in the side navigation.

  3. Click Request Status.

  4. Find the appropriate team member and related request, and click the '...' next to the request.

  5. Select Cancel Request or View Request. Confirm the cancel request via the confirmation prompt.

The Request Status page in the Matter web app with the Pending tab and the three dot menu next to a request highlighted

Note: Cancel Request cancels one pending request. To stop the continuous feedback schedule itself, go to Feedback, then Continuous, edit the request, and click Delete Continuous.

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