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Giving and requesting real-time feedback

In Slack, open Apps, MatterBot and click Give Feedback or Request Feedback. In Microsoft Teams, use the same buttons on the Matter tab in your channel.

Written by Brett Hellman

Give or request real time feedback from the Matter app: in Slack, open MatterBot and click Give Feedback or Request Feedback; in Microsoft Teams, use the same buttons on the Matter tab.

Who can use this: Every member on the Pro and Enterprise plans, or on any plan during the free trial, once an admin turns on performance feedback.

For an overview of the whole feature, read the Performance Feedback Guide.

Giving and Requesting Real-time Feedback in Slack

  • Go to Apps, then MatterBot.

  • Click Give Feedback or Request Feedback.

  • Fill out the respective modal, and feedback will be either sent or requested.

The MatterBot Home tab in Slack with the Give Feedback and Request Feedback buttons highlighted

Giving and Requesting Real-time Feedback in Microsoft Teams

  • Go to the Matter tab inside your Matter team and channel.

  • Click Give Feedback or Request Feedback.

  • Fill out the respective modal, and feedback will be either sent or requested.

The Matter tab in Microsoft Teams with the Give Feedback and Request Feedback buttons highlighted

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