Continuous feedback is gathered on a schedule you set, with Matter messaging your teammate automatically. Real time feedback is a one off request you give or ask for in Slack or Microsoft Teams.
Who can use this: Every member on the Pro and Enterprise plans, or on any plan during the free trial, once an admin turns on performance feedback.
For an overview of the whole feature, read the Performance Feedback Guide.
Continuous Feedback
Continuous feedback is the feedback you can gather on a regular schedule with a teammate you trust and respect. Once continuous feedback is set up, Matter will automatically message your teammate on the cadence you select and gather feedback on the skills specified.
Real-time Feedback
Real-time feedback is done inside Slack/Teams as a one-off request. You have the option to either give or request real-time feedback from team members on specified skill(s).