By default, Matter uses the name from your Slack or Microsoft Teams connected account. You can update this information in the respective platform settings.
Who can use this: Workspace Owners and Admins on every plan. Works the same for Slack and Microsoft Teams workspaces.
For everything on this topic, see the Workspace admin collection. Related articles: How to access the Matter web app dashboard and How to change your profile photo in Matter.
Name change may take up to 24 hours to be reflected in Matter.
Change Matter User Name in Slack
Open Slack Workspace Home.
Go to Manage Members, select the User, and click "..." option.
Click Edit Profile.
Update the Full Name and then click Save.
For more information, Slack provides this Help Article to manage member names.
Change Matter User Name in Microsoft Teams
Go to Users, then All Users, and select the User.
Click Edit Properties.
In the Identity section, update the Display Name, First Name, and Last Name, and then click Save.
Important Note: Matter uses the Display Name as the default name. If the Display Name is blank, we'll use the First Name and Last Name as a backup.
For more information, Microsoft provides this Help Article to manage user profiles.
