Custom Rewards are perks and experiences your company fulfills directly. Because your team handles fulfillment, there's no added cost to offer them, which makes them a flexible way to recognize people with whatever fits your culture.
Popular Custom Rewards include:
Company merch. T-shirts, stickers, or mugs you hand out yourself.
Fun experiences. Lunch with the CEO, a VIP parking spot, or a team lunch.
Time off. An extra vacation day or an early finish on Friday.
Internal giving. Pool coins toward a company donation.
Wellness perks. An office massage or a movie night package.
Looking for branded swag that Matter prints and ships for you? See Branded Company Swag.
How to add a Custom Reward
Open the Web App.
Go to Rewards Manager, then Company Store.
Click Add Reward.
Select Custom Reward, then click Continue.
On the Create step, fill in the details:
Title. The reward name employees see.
Description. A short note on what the reward includes (optional).
Value. The number of coins employees redeem it for (10 coins = $1).
Quantity Available. Choose unlimited, or set a specific number of redemptions.
Image. Upload a square image. 512×512px with a transparent background works best.
Feature this reward. Toggle on to highlight it in the store.
Reward Approved Message. The note employees get when their redemption is approved. Matter adds a default you can edit. Use {reward} for the reward name and {approver} for the approver's name.
Click Continue to reach the Review step, check the details, then click Save. Your reward is added to the Company Store and available to redeem right away.
Custom Rewards have no added cost to your company. You set the coin value employees redeem them for, and because your team fulfills the reward directly, there's nothing extra to pay. When someone redeems one, you'll get the request to approve and fulfill.