As a Microsoft Teams admin, you can ensure that all users in your organization have the Matter app automatically installed and pinned to their Teams sidebar. This guide walks you through how to do that using the Microsoft Teams Admin Center.
Who can use this: Microsoft Teams admins (the Teams Administrator role in Microsoft 365), on every Matter plan. Microsoft Teams only.
For an overview of the whole feature, read the Matter setup and rollout guide for Slack and Microsoft Teams. Related articles: How to customize the Matter app home in Microsoft Teams and Installing Matter in Microsoft Teams.
1: Open the Microsoft Teams Admin Center
2: Navigate to Setup Policies
In the left-hand menu, go to Teams apps → Setup policies.
Choose the Global (Org-wide default) policy to apply the change to all users, or create a new custom policy if you only want to target a specific group.
3: Add Matter to Installed Apps
This ensures Matter is automatically installed for users.
Scroll down to the Installed apps section
Click Add apps and search for Matter.
Select Matter, click Add, and then Save.
4: Pin Matter to the Teams Sidebar
This ensures Matter appears in the left-hand navigation bar in Teams.
In the same policy, scroll to the Pinned apps section.
Click Add apps and search for Matter.
Select Matter, click Add, and then Save.
(Optional): Drag Matter to your preferred order in the pinned app list.
5: If Using a Custom Policy, Assign It to Users
Go to Users in the Admin Center.
Select the target users.
Click Manage policies and assign the custom policy you created.
What to Expect
Changes may take up to 24 hours to reflect for all users. Once applied, the Matter app will be visible and ready to use, no installation required by end users.