To get started, we recommend watching our Matter Installation for Teams video guide. There are two parts to the installation:
Installing and Pinning the Matter App
Adding Matter to a Teams Channel
A few important installation notes:
You can install Matter into a public/private team and a public channel, but not a private channel. This is due to Microsoft Teams restrictions.
Some organizations may have app installation restrictions. If this is the case, you'll need to contact your IT Administrator or Team Owner to install Matter. Additionally, you can refer to our Installation Support Guide.
Part 1: Installing and Pinning the Matter App
Step 1 is dependent on your starting point.
From the web browser, go to Matterapp.com or Teams AppSource.
Inside the Teams app, go to Apps, type
Matterin the search bar, and select Matter.
Click Add, and then go to the Matter app on the far-left sidebar.
Pin the app by right-clicking on the Matter app and selecting Pin.
Inside the Matter app home, click the Get Started button and schedule your Teams Onboarding call.
Customize the Matter app home to reflect your company's brand and style.
Important Note: By default, the Matter home tab is not installed for all users. Your Microsoft Teams admin will need to install and pin the Matter app home for all users. There are several important benefits to having this completed:
Easy access to Matter will increase employee engagement
Customize the appearance to be company-branded
Employees can easily see their coin balance and redeem rewards
Part 2: Adding Matter to a Teams Channel
Go into the desired Teams channel.
Click the
+symbol at the top, next to Posts, Files, etc.In the search bar, type
Matterand select Matter.Click the Add button to install Matter in the channel.
Matter will confirm successful installation by sending a welcome kudos message in the channel.
