Matter

Matter is an employee recognition and rewards platform inside Slack and Microsoft Teams for kudos, celebrations, Spot Awards, coins, rewards, and surveys.

What is Matter?

Email support@matterapp.com or use the chat bubble in the help center and web app to reach Matter support. hello@matterapp.com is for sales and vendors.

How to contact Matter support

Short video walkthroughs of Matter for members, one for Slack and one for Microsoft Teams, covering kudos, Feedback Friday, coins, and rewards.

Matter overview video

Brett Hellman

Sam Lepak

What Matter is, how to roll it out to your team, the free trial guides and how to contact support.

Get started

Roll out Matter in Slack in about an hour: install, add admins, configure your features, invite your team, then announce Matter with your first kudos.

Matter setup and rollout guide for Slack

Roll out Matter in Microsoft Teams in about an hour: install, add admins, configure your features, invite your team, then announce Matter with your first kudos.

Matter setup and rollout guide for Microsoft Teams

Make the most of your 14-day Matter trial in Slack: set everything up on day one, send your first kudos, then let Feedback Friday and Celebrations run.

Matter trial guide for Slack

Make the most of your 14-day Matter trial in Microsoft Teams: set up on day one, send your first kudos, then let Feedback Friday and Celebrations run.

Matter trial guide for Microsoft Teams

Step by step setup, rollout and trial guides, one for Slack and one for Microsoft Teams.

Guides

Copy and paste announcement for launching Matter in Slack on the Pro plan, covering kudos, Feedback Friday, Celebrations, coins, and rewards.

Sample message for launching Matter in Slack (Pro plan)

Copy and paste announcement for launching Matter in Slack on the Basic plan, covering kudos, Feedback Friday, and Celebrations.

Sample message for launching Matter in Slack (Basic plan)

Copy and paste announcement for launching Matter in Microsoft Teams on the Pro plan, covering kudos, Feedback Friday, Celebrations, coins, and rewards.

Sample message for launching Matter in Microsoft Teams (Pro plan)

Copy and paste announcement for launching Matter in Microsoft Teams on the Basic plan, covering kudos, Feedback Friday, and Celebrations.

Sample message for launching Matter in Microsoft Teams (Basic plan)

Copy and paste announcements for launching Matter to your company, one for Slack and one for Microsoft Teams on each plan.

Launch communication

Create a custom design with text, images, and links

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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