By default Feedback Friday is 10 am to 4 pm based on the Timezone in Web App (Settings > General, or Channel Settings > General on Enterprise). The messages are sent at the following time of day.
Kickoff: 10 am
Mid Day Reminder: 1 pm
Last Call: 3:45 pm
Recap: 4 pm
Who can use this: Workspace Owners and Admins on the Basic, Pro, and Enterprise plans, or on any plan during the free trial. Works the same for Slack and Microsoft Teams workspaces.
For an overview of the whole feature, read the Feedback Friday Guide.
You can change the delivery timing of Feedback Friday messages. This is ideal for workspaces that are distributed across different time zones or work outside normal 9 am to 5 pm work schedules. That way team members in different time zones or outside normal business working hours are able to be notified to participate in Feedback Friday.
Set new delivery times
Go to the Web App.
Go to Settings, then the Feedback Friday section.
Below the Kickoff, Mid Day Reminder, and Recap messages is a drop-down option to change the delivery time. Select the desired time. Last Call is sent automatically 15 minutes before the Recap.
Hit Save at the bottom to confirm the new times.
